Practice management for MSK clinics.
KOVERNA Practice brings the diary, patient records, clinical notes, exercise prescription, payments and reporting into one system — built for physiotherapy and MSK clinics, whether you work on your own or lead a team.
14-day free trial — no credit card required.
Looking after a sports club instead? See KOVERNA Club.
What KOVERNA Practice includes.
Connected modules that cover the clinical and operational workflow of a practice, from the first enquiry to the final invoice.
Patient records
One record per patient — contact details, appointments, episodes of care and everything written about them.
Diary & scheduling
A shared multi-clinician diary with availability, working hours, leave and incoming booking requests.
Clinical notes
Structured notes and templates, signed when complete, with any amendment kept on the record.
Exercise prescription
Prescribe from the exercise library and send patients programmes they can follow at home.
Letters & documents
GP letters, referrals and discharge letters on your letterhead, saved against the patient.
Payments & invoicing
Take payment through your own Stripe account — requests, links, card readers and refunds.
Team & permissions
Invite clinicians, admin and reception staff, each with the access their role needs.
Practice reporting
Revenue, capacity, utilisation and cancellation trends alongside outcome measure progress.
Platform-wide capability — note templates, clinical documents, the exercise library, portals, outcome measures and security — is the same in both products. See the full feature list.
Inside KOVERNA Practice.
The screens your team works in every day — the diary, the patient record, the requests that come in from your website, the money, and the numbers behind the practice.
Diary & scheduling
Run the clinic day from one diary.
One shared diary for the whole practice, with each clinician's availability, working hours and time off already accounted for. Face-to-face, telephone and video appointments sit alongside each other, so the day reads at a glance.
- Day and week views, a column per clinician
- Availability, working hours and leave
- Face-to-face, telephone and video consultations
- Clashes flagged before an appointment is booked
Patient records
The whole patient in one record.
Contact details, appointments, episodes of care, notes, letters, exercises and payments all attach to the patient record, so anyone opening it sees the history in order rather than hunting through folders.
- Episodes of care with discharge status
- Clinical notes, letters and attachments on the record
- Exercise programmes and adherence
- Payments, balances and email history
New patient requests
Requests arrive ready to review.
Requests from your booking page and patient portal land in one queue, with the patient's details, preferred times and presenting problem. Check it against the diary, then confirm, decline or offer another time — the patient is emailed automatically.
- Requests from the public booking page and patient portal
- A possible duplicate patient is flagged before anything is created
- Confirm, decline, or propose another slot
- Patient record created on acceptance
Lower back pain for 3 weeks, worse on bending and lifting.
Ankle sprain playing football, still swollen after 10 days.
Payments
Integrated Stripe payments.
Patients pay through a built-in checkout on your own connected Stripe account — no separate gateway and no manual reconciliation. Requests, links, card-reader payments and refunds all stay with the appointment they belong to.
- Secure checkout on your own Stripe account
- Card, Apple Pay and Google Pay
- Payment requests, links and card-reader payments
- Balances and refunds tracked against the appointment
Practice performance
Understand how the practice is performing.
Collected revenue and outstanding balances, appointment capacity and utilisation, cancellations and clinician workload in one view — with month-by-month trends rather than a single snapshot.
- Revenue collected versus outstanding
- Capacity, utilisation and Did Not Attend rates
- Average revenue per appointment
- Workload and outcome trends by clinician
Ready to run your practice on KOVERNA?
Set up your practice in minutes, invite your team and start booking patients. Everything you have seen on this page is included from day one.
£19/month per clinician. 14-day free trial, no card required.
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